FAQ

Product specifications

Each Aurora product page lists only confirmed details. Items still being verified are marked [TBD] or omitted. Specifications, pricing, and availability will be updated when sourcing is complete.

Is Aurora equipment a medical device?

No. Aurora indoor air monitors are not medical devices and are not intended to diagnose, treat, or prevent any health condition.

Shipping and delivery

Shipping regions, origin, carriers, and rates will be published once fulfillment is confirmed. We do not yet promise delivery times or service levels.

Payments

Checkout payment methods will be listed once they have been verified and activated for this store.

Returns and warranty

Return, refund, and warranty terms will be published as store policies once they are confirmed.

How can I contact Aurora?

Email support@aurora-mobile.com.